Frequently Asked Questions

Everything You Need to Know

Answers to the questions we hear most about Dust Busters cleaning services, pricing, scheduling, products, and more.

Getting started

How do I get a quote?

Build it yourself online in about a minute. Pick your rooms and how often you want us and the price updates as you go, then send your preferred date. No card needed and no obligation. Commercial and post-construction work is quoted after a free on-site walkthrough instead.

What areas do you serve?

We serve Grand Rapids and communities across West Michigan, including East Grand Rapids, Wyoming, Grandville, Kentwood, Walker, Ada, Forest Hills, Caledonia, Byron Center, Hudsonville, Rockford, Dorr, Middleville, and Gun Lake. Don't see your town? Give us a call, chances are we cover it.

How much does a cleaning cost?

Every space is different, so we price each job on its size and how often you would like service. You can see your own price online in about a minute, and it is always a transparent flat rate with no hourly surprises.

Service & scheduling

Do I have to sign a contract?

Never. We don't lock you into long-term contracts. Keep your recurring service as long as you love the results, and change, pause, or cancel anytime.

Will I get the same cleaner every time?

Yes. We send the same trusted, vetted crew on every visit so they get to know your space and your preferences, no rotating strangers in your home or office.

How often can you clean?

As often as you need, weekly, bi-weekly, monthly, or as a one-time deep clean or move-in/move-out service. We'll build a schedule around your routine.

Do I need to be home during the cleaning?

It's entirely up to you. Many clients provide entry instructions and go about their day; others prefer to be home. Whatever you choose, your space is handled by an insured, background-checked crew.

Trust & products

Are you insured?

Yes. Dust Busters is fully insured, and every cleaner is background-checked, so your home or business is always protected and in trusted hands.

What cleaning products do you use?

We use safe, effective, eco-friendly products that are gentle on your family, pets, and staff. If you have allergies or a product preference, just let us know and we'll accommodate it.

What if I'm not happy with the clean?

Our 100% satisfaction guarantee has you covered. If anything isn't right, tell us within 24 hours and we'll return to re-clean it at no extra cost.

Do you bring your own supplies and equipment?

Yes. Our crews arrive fully equipped with the products and tools needed to do the job. If you'd prefer we use a specific product you provide, we're happy to accommodate that too.

Still have questions?

Our team is happy to help. Reach out and we'll get you the answers, and a price in about a minute if you're ready.